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Support for maintenance officers
Need licensed trades behind an on-site maintenance officer in Melbourne or Victoria? You raise the job, stay the site contact, and we send the electrician, plumber or make-good crew the in-house role cannot cover - on one account, booked around occupied buildings.
- A photo, the site and a PO if you use one is enough to start
- Licensed electrical and plumbing when the job needs a licence
- You stay the site contact through close-out
- Licensed & insured
- 8 trades, one account
- Victoria-wide
Our Process
1You raise the job
A photo, the site and what cannot go offline is enough. You do not need to diagnose the trade first.
2We send the right trade
Licensed electricians, plumbers and the make-good trades - not three subcontractors for you to chase.
3You get it closed out
Work finished, site left tidy, one invoice you can put on the file.
What we cover for a maintenance officer
Jobs past the in-house toolkit
Three-phase, a drain camera, a burst in a ceiling void - licensed crews for the work the officer cannot cover.
Planned lists, not only breakdowns
Lights, taps, boards and painting on agreed visits, not only the next emergency trip.
Make-good when a ceiling opens
If a wall or ceiling has to open, plaster and paint can follow on the same visit.
Closed out for your file
Photos and an invoice you can pass to facilities or finance.
When the in-house job stops
A maintenance officer can handle a lot. A three-phase board, a drain camera, a burst in a ceiling void, extra GPOs, lighting, leaking taps, or plaster after a leak is when you need a licensed trade on site - not another hour of DIY.
You stay the site contact. Send the site, a photo, what cannot go offline, and a PO if you use one.
Cleaning-only and grounds work we do not do. If you are not sure which trade it is, send the photo anyway.
Mon-Fri 7am-5pm
Occupied sites across Victoria
Aged care, education, hospitality and retail are the default - wards, kitchens, classrooms and trading floors with access windows the work has to fit.
Metro Melbourne through Geelong, Ballarat, Bendigo and regional Victoria. Officers looking after more than one site get the same contact.
We answer Monday to Friday, 7am to 5pm. After-hours can be booked when a kitchen or ward needs it - not a 24/7 call centre.
Mon-Fri 7am-5pm
Get a fixed price for your maintenance job
- Staged around your trading hours
- One invoice for every trade
Why maintenance officers use Reliant
You run the site. We bring the licensed trades.
- Licensed trades on the jobs that need a licence
- Insured for occupied commercial sites
- Paperwork you can put on the file
What to have ready before we visit
- Site address and access notes
- A photo of what failed
- What cannot go offline
- Purchase-order or approval process if you use one
What you get
- Licensed trades without losing control of the site
- Make-good on the same account when a wall or ceiling opens
- No juggling multiple invoices and contracts
When it is a different job
- A full switchboard replacement - that electrical page
- A lighting and GPO upgrade you already have scoped
- Cleaning-only or grounds work we do not do
Request trade support
Site, photo, and what cannot go offline. Phone 1300 304 380 (Mon-Fri 7am-5pm) or use the form on this page.
Mon–Fri 7am–5pm
Questions we get asked
No. You run the site. We are the licensed trades bench when the job is past what the in-house role covers.
Electrical, plumbing, plaster, paint, carpentry, flooring, pressure washing and graffiti removal - the jobs that need a licence or a second trade on the same visit.
No. Phone 1300 304 380, Monday to Friday 7am to 5pm. After-hours work can be booked when the site needs it.
Yes. Same contact and the same standard, Victoria-wide - metro Melbourne through regional.
Yes. Use Reliant for the gaps, or for the jobs that need more than one trade on the same visit.
Yes. Occupied buildings are the default - aged care, education, hospitality, retail and plant-heavy sites.
Site address, a photo, who can approve access, and a purchase-order process if your operator uses one.
